At Shalom Refuge Harvest of Hope, we are committed to protecting the privacy and dignity of every individual we serve. This Privacy Policy outlines how we collect, use, and safeguard your personal information.

1. Information We Collect

We may collect the following information:

Personal Details: Name, date of birth, contact information

Eligibility Information: Documentation for SSI, SSDI, or other qualifying programs

Health or Support Needs (as shared voluntarily): To help provide appropriate living accommodations

Emergency Contacts

Payment and Financial Information (if applicable)

Communications: Inquiries, feedback, or correspondence with us

2. How We Use Your Information

We use your information to:

Determine eligibility and suitability for our housing servicesProvide you with safe, supportive, and structured housingCommunicate with you about your residency or applicationEnsure the well-being and safety of all residentsComply with any legal or regulatory requirements

3. Information Sharing and Disclosure

We do not sell or rent your personal information.

Your information may be shared with:

Internal staff or volunteers for housing and support services

Emergency services (in urgent cases only)

Government agencies if required by law (e.g., for benefits verification or court orders)

We require all individuals with access to personal data to maintain strict confidentiality.

4. Data Security

We take reasonable measures to protect your data from loss, misuse, or unauthorized access. This includes physical safeguards (e.g., locked files), digital protections (e.g., passwords and encryption), and limiting data access to trained personnel only.

5. Your Rights

You have the right to:

Request access to your personal data

Ask for corrections if information is inaccurate or outdated

Withdraw consent for non-essential use of your information

To make a request, please contact us directly.

6. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites. We encourage you to review their policies independently.

7. Policy Updates

We may update this policy from time to time. The latest version will always be available on our website, and we will notify current residents of significant changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:
📧 [email protected]
☎️ (561) 770-6058

🏠 Palm Beach Gardens